Puff Back - Norfolk, MA
When this homeowner had awoken the house had felt chilly to him, so he turned on the heat. 15 minutes later he heard what sounded like a backfiring of a car, and soon saw what looked like soot. In his panic he shut down the heat and called the fire department. When they arrived, he had learned that he had suffered a puff back.
The homeowner contacted SERVPRO of Franklin/Walpole at 508-533-5305. A technician had been dispatched to asses the damage. He had walked from room to room with the homeowner showing all that had been affected. The homeowner was amazed at the amount of soot had been in his home.
The technicians were dispatched and immediately begun the work. When they had completed the job the homeowner was impressed with the work they done. The technicians had known that had another satisfied customer.