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Fire & Water - Cleanup & Restoration

What Does Certified Technicians Mean

10/18/2019 (Permalink)

IICRC ball logo IICRC ball logo

What Is IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit globally recognized governing body for the cleaning and restoration industry.  They set the standards we follow and it is their certifications that our technicians carry. When a technician obtains a program mitigation certificate from the IICRC, they are held to the highest standards. Not only does this keep industry standards high, but it also establishes a recognized global standard and that is why insurance agents and adjusters keep IICRC graduates on their preferred vendor's lists. Here are a few of the values the SERVPRO of Foxborough technicians are expected to uphold;

1. Respect

Technicians are taught that working with clients and staff that everyone treats respectfully can elevate the job site. It can also help bring out natural abilities and let inborn qualities shine.

2. Integrity

Valuing integrity, the expectation is that all graduating technicians will have strong ethical principles. Dealing honestly and upholding high values is important in developing an honorable reputation within the cleaning and restoration industry.

3. Responsibility

Once at a job, all IICRC technicians are expected to work as if the property were their own. This includes completing the job promptly and using the best tools available to finish the job.

4. Excellence

Service, leadership, and duty are all part of what the graduate is expected to bring to the office each day. Technicians are also taught to hold high standards in service, on the job and off.

5. Expertise

The IICRC continues to update their courses, incorporating new and improved tools and techniques to ensure standards, values and expertise remain at the highest level possible. Certification is a lifelong process of self-improvement and gaining professional knowledge. SERVPRO of Foxborough technicians must obtain 14 hours of education every four years.
The IICRC helps hold trained technicians of the cleaning and restoration industry to a high standard. That is the SERVPRO of Foxborough difference!        

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