Recent Why SERVPRO Posts

Why Choose SERVPRO Foxborough - Never Closed

4/6/2021 (Permalink)

At SERVPRO of SERVPRO of Foxborough, we understand emergencies are not planned and they never occur at a good time. Emergencies rarely occur Monday through Friday between the hours of 9AM-5PM. If they could be predicted, there would be far fewer fire and water damage emergencies to remedy.

At SERVPRO of Foxborough, we're ready to assist with your emergency 24 hours a day, every day of the year, including holidays. No matter the time of the day, even when we receive a call in the middle of the night, our Disaster Remediation Teams are ready to provide service. 

Timely response is important when mitigating fire and water damage which is why our team is ready to respond when contacted. After hours emergency call are dispatched to our on-call staff and Disaster Remediation Team. They will immediately coordinate with our clients arrival time. We are truly a phone call or computer click away.

Calling SERVPRO of Foxborough at (508) 533-5305 as soon as possible after damage strikes your commercial or residential property will minimize the total damage and ensure a faster recovery. We will make it, "Like it never even happened."

Why Choose SERVPRO Foxborough - Cleanup After A Fire

3/9/2021 (Permalink)

At SERVPRO of Foxborough, we understand that many people do not realize just how common home fires are.  According to a survey conducted by the American Red Cross in 2019, many people overestimate their ability to react to a home fire and do not take the necessary steps to keep their loved ones safe.  The American Red Cross states that “Every day seven people in this country die in a home fire and another 36 people are hurt."  They also reported that during the most recent five year period, US fire departments responded to an estimated average of 354,400 home structure fires per year. These fires caused an annual average of 2,620 civilian deaths; 11,220 civilian fire injuries; and $6.9 billion in direct property damage.  It is important to recognize that home fires are the most common disaster people face in the United States. 

When a fire strikes there is little time to escape safely.  Generally, homeowners have approximately three minutes to escape a house fire that occurs at night. The earlier a smoke alarm alerts you of a fire, the more likely you will be able to react and get out without injury or loss of life. Having a plan in place and predetermined outdoor meeting place is an easy way to increase your family's chances of surviving a fire and practicing that plan increases your chances even further! 

Once everyone is safe and the fire is extinguished it is time to tackle the cleanup. Completely removing all water, smoke and soot are the critical first steps to take when mitigating fire damage disasters and requires a professional. Calling SERVPRO of Foxborough at (508) 533-5305 as soon as possible after fire damage stakes your commercial or residential property will minimize the total damage and ensure that unpleasant odors are not left behind. We will make it, "Like it never even happened."

Risks Of Owning Older Properties

12/11/2020 (Permalink)

Trying to determine the extent of a water loss is a challenging process. When water gets loose inside your commercial or residential property, it will migrate far from the original plumbing break, roof leak, or appliance breakdown. Without the tools to detect the path the water followed, significant damage can go unnoticed. SERVPRO of Foxborough believes in the importance of training our staff and providing them with state-of-the-art moisture identification tools, both of which help avoid additional expense and secondary damage, why we offer our help. 

Water Detection Is A Science

The Institute of Inspection, Cleaning and Restoration Certification courses our managers and production technicians master covers the expected and unexpected behavior of water damage inside a Massachusetts property. Most building materials and contents are capable of hiding water damage when it is minor and manageable. Our training and experience allows us to trace water meanderings behind walls and built-in fixtures or under flooring to find and solve hidden water problems before the integrity of your property is compromised.

Aging Heating And Plumbing Plus Temperature Extremes Add Challenges

A large part of the Commonwealth’s charm and character are its historic residential and commercial properties. Unfortunately, along with charm comes old heating systems and worn out building materials. Rusted pipes and failing valves can slowly saturate the floor, going unnoticed at first. Roofs that were built to code 100 years ago may be subpar by today’s standards. Ice dams that develop this winter could allow moisture to seep into the attic, eventually traveling downwards into a main level ceiling or wall and may result in a mold infestation throughout your property. Our familiarity with this type of long-term damage is why SERVPRO of Foxborough can not only remediate the immediate water damage but also mitigate against any additional future damage.

State-Of-The-Art Equipment

The availability of and skill in using water detection tools are why SERVPRO of Foxborough Disaster Remediation Teams can outline the scope of water damage with accuracy and confidence. Infrared technology indicates the presence of water through temperature variations. Moisture meters establish relative levels of absorbed water in building materials. Periodic use of these tools throughout a water damage remediation project ensures we find and release liquids. Then our Applied Structural Drying (ASD)-certified technicians create an effective drying plan using the data, moving water out of structural components with temperature adjustments and air movement. Dehumidifiers capture the vaporized water for disposal. Moisture measurements continue until we reach designated levels, avoiding over or under drying.

Training and innovative equipment are two reasons why SERVPRO of Foxborough efficiently mitigates and remediates hidden water damage. Call us at (508) 533-5305 if you suspect your bungalow harbors damaging moisture.

The Bad Smell Of Water Damage

12/11/2020 (Permalink)

When water damage strikes your Millis, MA residential or commercial property you may think that removing the water and drying out the space and its contents are all that needs to be done. Not long after a water damage incident the wet building materials and contents will bring about unpleasant odors. Even after drying everything out not all odors completely disappear. That is why you need the experts at SERVPRO of Foxborough!

To begin with, most “deodorizers” are nothing more than masking agents. That means they simply cover any unpleasant smells. Over time, however, the affects of masking agents will wear off once again revealing any odors. Our Disaster Remediation Technicians are trained to understand and combat this common issue. They will instead use a combination of tools and techniques such as absorption and filtration agents, pairing agents, disinfectants, sanitizers, as well as electrically generated deodorizers.

Completely removing all water and drying all moisture are the critical first steps to take when mitigating water damage disasters. Preventing against additional secondary damage, such as odor and mold, requires a professional. Calling SERVPRO of Foxborough at (508) 533-5305 as soon as possible when water damage stakes your commercial or residential property will minimize the total damage and ensure that unpleasant odors are not left behind. We will make it, "Like it never even happened."

SERVPRO's Three C's

11/18/2020 (Permalink)

Beyond fire & water, SERVPRO of Foxborough technicians are trained and experienced in biohazard decontamination – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. With more than 50 years of experience, from formulating and creating our proprietary cleaning products to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. The program is grounded with our 3 C’s: Consult, Clean, and Certify.

  1. Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touch points, foot traffic and congestion points.
  2. Clean – Based on your specific business needs, your location will undergo a thorough deep clean using exclusive cleaning products, according to protocols set forth by the CDC. Our technicians have years of experience and they go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  3. Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers.

Whatever your needs, remediation, professional cleaning or rebuild, we are Here to Help 24 hours a day, every day of the year, including holidays!  Call SERVPRO of Foxborough today at (508) 533-5305 and we will help you make it, “Like it never even happened.”

Finish Strong

11/17/2020 (Permalink)

As 2020 comes to an end we find ourselves in the same situation as we were in the beginning of the year. Positive COVID-19 tests are once again on the rise, and, even though there are promising news on the vaccine front, we are still months away from having the public inoculated. It is more important than ever to practice preventative cleaning and we are here to help!

When SERVPRO of Foxborough comes into your space we are able to disinfect your space with EPA approved products. We provide disinfecting services for COVID-19 as well as general detailed cleanings for unoccupied homes collecting dust. 

Our Disinfectant services include:

  1. Spray certain affected areas with EPA approved hospital grade disinfectant. This mist will eradicate any aerosolized particles allowing for a safer entry of decontamination personnel.
  2. Use EPA approved Hospital Grade disinfectant.  
  3. Surface wiping of critical contact areas. Fixtures, keyboards, phones, door handles, certain contents within the affected area are hand wiped. 
  4. Technicians will wear half face respirators with, coveralls, goggles and gloves.

We also offer a detailed floor to ceiling deep cleaning, from base molding to crown molding including: content manipulation, steam cleaning of drapes, carpets and upholstered furniture if needed. We would clean every square foot leaving your home in immaculate condition. 

We are available 24 hours a day, every day of the year, including holidays. If you have any questions please call SERVPRO of Foxborough, (508) 533-5305. We will make it though this together!

The SERVPRO Protocol

11/11/2020 (Permalink)

Damage of any kind to your Foxborough, MA residential or commercial property can be stressful for owners, property managers, employees and tenants. Property damage, equipment damage, document loss and temporary displacement or business closure are just some of the issues that you may experience. Timely response and thorough mitigation can alleviate these concerns.

24 Hours

The first 24 hours can make the difference between restoring versus replacing your business property and belongings. SERVPRO of Foxborough 1-4-8 Service Response Guidelines can prevent fire and water damage from creating long term problems.

1-4-8

  • 1 - Within 1 hour from notice of loss, a SERVPRO of Burlington/ Middlebury Professional contacts you to arrange for services.
  • 4 - Within 4 hours of loss notification, a SERVPRO of Burlington/ Middlebury professional is on-site to start mitigation services.
  • 8 - Within 8 business hours of on-site arrival, a verbal briefing of the scope is communicated to the appropriate person.

If you need timely, professional remediation services or simply need answers to questions about fire, smoke, or water damage call the Disaster Remediation Teams of SERVPRO of Foxborough at (508) 533-5305. We are here to help you make it. "Like it never even happened."

Certified Technicians

10/15/2020 (Permalink)

The Disaster Remediation Teams at SERVPRO of Foxborough are trained and certified. What does that mean? 

IICRC

Restoration industry standards are set by the Institute of Inspection Cleaning and Restoration Certification Board (IICRC). It is a non-profit group overseeing the qualification of the restoration, remediation and cleaning trade. When a technician obtains a program mitigation certificate from the IICRC, he or she is held to the highest standards. Not only does this keep industry standards high, but it also establishes a recognized national standard, and that is why insurance agents and adjusters keep the graduates on their preferred vendor's lists. Here are a few of the values our certified technicians are expected to uphold.

Respect

Technicians are taught that working with clients and staff that everyone treats respectfully can elevate the job site. It can also help bring out natural abilities and let inborn qualities shine.

Integrity

Valuing integrity, the expectation is that all graduating technicians will have strong ethical principles. Dealing honestly and upholding high values is important in developing an honorable reputation within the cleaning and restoration industry.

Responsibility

Once at a job, all IICRC certified technicians are expected to work as if the property were their own. This includes completing the job promptly and using the best tools available to finish the job.

Excellence

Service, leadership, and duty are all part of what the graduate is expected to bring to the office each day. Our technicians are also taught to hold high standards in service, on the job and off.

Expertise

To keep standards, values, and expertise high, the board continues to hold classes to improve industry knowledge. As new and improved tools become available, they are incorporated into the classes. Also, certification is a lifelong process of self-improvement and gaining professional knowledge. Our technicians must obtain 14 hours of education every four years.

The IICRC helps hold trained technicians of the cleaning and restoration industry to a high standard. At SERVPRO of Foxborough we value and understand the importance of certification. That is why our technicians are certified, and that is the SERVPRO Difference.

SERVPRO Is Here To Help During This Time Of Need

4/7/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

For more information on COVID-19 and how best to improve your mental wellbeing during these uncertain times visit the Centers for Disease Control  website. 

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Foxborough , (508) 533-5305

All of us here at SERVPRO of Foxborough want you and your loved ones to stay safe and know that we will make it through this together!

Here To Help

3/19/2020 (Permalink)

These are difficult times we find ourselves in. The impacts to our clients and communities are unprecedented! The best course of action for us all to take is to be as informed as we can at this time. We at SERVPRO of Framingham plan on doing our part to keep our clients and communities informed. 

According to the CDC, at this time, "The best way to prevent illness is to avoid being exposed to this virus." The CDC recommends the following steps to take to protect yourself;

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

For more information on COVID-19 and how best to protect yourself and others around you visit the Centers for Disease Control website. 

All of us here at SERVPRO of Foxborough want you and your loved ones to stay safe and know that we will make it through this together!

Are You Covered For Mold Damage

12/13/2019 (Permalink)

Does Your Homeowners Insurance Cover Mold Damage?

When you think of emergencies that can destroy your commercial or residential property, you probably think of fires and major storms. However, fungus growth can also cause severe harm to your Foxborough, MA, house. Unfortunately, your homeowners' insurance policy likely does not provide mold coverage.

Covered Perils

In general, homeowners' insurance covers mold damage to your home that results from a covered peril. Covered perils are accidental and sudden disasters that the homeowner cannot prevent, such as:

  • Vandalism
  • Lightning
  • Fire
  • Heavy snow, ice and sleet
  • Accidental plumbing discharge
  • Falling objects
  • Theft

However, there are many instances where your insurance will not cover the cost of mold cleanup in your home. Specifically, if your insurance provider feels you could have taken steps to avoid the fungus growth, it will not pay for the cost of repairs. If the damage resulted from a burst pipe that you ignored for weeks, an unventilated bathroom, or decades-old shingles that you failed to replace, you will have to pay for mold remediation yourself.
Homeowners' policies also typically don’t include flood insurance. That means any mold that grows following a flood isn't covered, either.

Mold Endorsement

Those who want mold insurance coverage can ask their carrier about an endorsement. An endorsement is extra coverage attached to your policy for an additional fee. However, if your home has a history of mold problems, your insurer will likely refuse to provide an endorsement or charge more for it. Your insurance provider may also cap the amount of money it will reimburse or limit its coverage to certain mold-related services.
It can be hard to tell if your insurance provider covers damage caused by fungus growth. Read your policy to see if it mentions coverage for mold claims or the possibility of mold endorsements.
If you have any questions, talk to your adjuster. A representative from your local black. If you think that you may have a mold infestation call SERVPRO of Foxborough to help.

What You Do Not Know About Smoke Damage To Your Commercial Property

12/13/2019 (Permalink)

No property owner wants to experience a commercial building fire. The fire can be devastating, not only because of the damage the fire does but from the odor and discoloration the soot and smoke leaves behind. Furthermore, while the building is closed, revenue is lost! However, before you hire a professional service in Bellingham, MA, to begin smoke cleaning, it can be important to understand exactly how the smoke damage can impact your building, your clients, and you.

Invisible Assailants

Although smoke can often be seen during a fire, the damage causing the lingering smoke odor can often be a result of components that are not always visible. These can include:

• Invisible and toxic gasses can contaminate the air. These gases can include carbon monoxide, hydrogen cyanide, and phosgene. The gases can be a highly foul-smelling contribution to the smoke.


• Particles of carbon called soot can cover the floors and walls. The fragments can float long distances from the fire and be deposited in unusual areas such as the cracks of bricks or under the heads of nails.


• Vapors of poisonous smoke can look like mist. The gaseous droplets can be poisonous and can cover items in your building with contaminates.

Covert Particles

Signs of smoke are often evident after a fire. Black stains covering the walls and ceiling of some rooms, soot covered floors, and an unpalatable odor are often visible signs of pollution left behind by the fire. But the acrid smell that lingers for weeks after a fire is often caused by a cloud of invisible particles left over from the flames. That is why smoke cleaning can be a tedious and unpleasant job.

Timely Restoration

Sadly, the longer the odor lingers, the more difficult it can become to remove it completely., especially when dealing with the contents of your commercial property. When fire damage strikes your commercial property call the trusted experts at SERVPRO of Foxborough!

Be Careful When Using Space Heaters

11/20/2019 (Permalink)

Tips to Prevent Fire Damage in Your Home


Space heaters can be a great way to warm up the coldest areas of your house throughout the harshest of winter months. They are not without their potential threats, however. Monitoring them carefully and not leaving these heaters running unattended can help prevent unnecessary damage to your Norfolk home, let alone those who live inside of it.

Electric and gas space heaters offer a great deal of warmth and can completely transform the coldest areas of your house into the most comfortable. They also put out lots of concentrated heat, and many of them feature grills or open flames that burn hot enough to scald a person or to catch loosely hanging fabrics or drapes on fire. There are some words of caution about these heaters if you want to virtually eliminate the possibility of fire damages to your Norfolk residence.

The first step is to consider the placement of your heater very wisely. While it might require being close enough to an outlet to plug in, you should be mindful of the furniture and other objects in the room that could inadvertently make contact with the heater. With the excessive heat and open design of many of the small room heaters, something left too close to the heat could catch on fire (even without directly touching).

Preventing fire damage is often as simple as walking yourself through all of the scenarios that might happen. People do not intend to set their homes on fire, but these accidents can happen with a lack of foresight. As an added precaution, you should not leave these types of heaters on unattended in a room that you are not currently occupying.

While regrettable, house fires and small incidents do occur when using space heaters. While it might not be significant enough to force you to leave the house, sometimes the remains of the soot or the lingering odor of burned materials can be more than you can repair or remedy on your own. Our fire restoration team is equipped with deodorizing equipment to neutralize smoke and foul odors, and our commitment to mitigating your loss ensures that we restore the damage promptly.

No matter what degree of fire damage you might have to deal with, you can trust us at SERVPRO of Foxborough to make it, “Like it never even happened!”

Do I Need Mold Remediation

11/20/2019 (Permalink)

Call Us If You Smell a Musty Odor

Remodeling projects cause headaches for homeowners when contractors fail to take adequate steps to protect the new area from water damage. Excitement about the rehabbed area becomes dread when you note musty smells for the first time. SERVPRO of Foxborough helps find and stop the source of water feeding the mold and remediates the current problem.
 
You added some mold damage along with architectural interest in your Bellingham bungalow with a bay window and window seat. Before the remodeling, no unpleasant smells bothered you or your family. After the work was completed a musty odor is noticeable. Whenever you fear mold may be growing, we can help locate any colony and determine the reason for the outbreak.
 
SERVPRO of Foxborough follows the Environmental Protection Agency (EPA) protocol when abating mold growth. Our highly trained technicians first contain obvious mold growth, using plastic sheeting to protect the rest of your home during the remediation phase. If the mold growth is extensive, we use negative air pressure scrubbing equipment to ensure no mold particles leave the area. We remove the colonies and any porous material to which it adheres. Our Disaster Remediation Team follows local rules and regulations as to disposal.
 
Our technicians then disinfect the area, seeking any additional evidence of mold growth. The mold inhabited an area on an exterior wall, making the space between the outdoor siding or stucco and the plaster or drywall inside of particular interest. We may remove some of the building materials temporarily to assure you that all the current mold growth is gone. Demolition is carried out only if it is deemed necessary.
 
Mold remediation is not complete until the source of moisture is discovered and eradicated. In this case, the tearing out a portion of the living room wall for the new window required proper flashing and sealing to protect your interior. Even a tiny seam inadequately caulked or space, where the new roofing pulls away from the flashing, allows water to intrude. Our certified technicians will look for this type of mistake when investigating. We work with you, your insurance company, and the original contractor, if possible, to troubleshoot any problems in the rehabbing job that led to the water intrusion. We are a stand alone company and do seek the cooperation of other parties that may be involved in the total picture, but we can offer no guarantee of mutual coordination.
 
SERVPRO of Foxborough will ensure that your property is safe for you and your loved ones.

Odor Remediation Experts

11/13/2019 (Permalink)

You have found your dream home and scheduled your viewing. As you drive up to the house it is just as you imagined. You eagerly anticipate walking inside for the first time. The realtor opens the door and as you walk in you are instantly overwhelmed by the pungent odor of smoke. Older homes in particular can hold on tightly to thick films of smoke residue from cigarettes, cigars, and pipes. As you continue on the tour you quickly come to the realization that your dream home is more of a nightmare.

All is not lost, however, The Disaster Remediation Team at SERVPRO of Foxborough are fire remediation experts. We have access to specialized equipment and our technicians are trained how to properly remove smoke staining from ceilings, walls and other surfaces. We clean, sanitize and disinfect all of the restorable items and structures that exhibit smoke and odor damaged. Our technicians have access to a variety of professional grade equipment such as oxidizers, industrial air scrubbers and foggers that enable us to eliminate smoke odor.

If you are looking to purchase a home or are in line to inherit a home whose previous owner was a smoker then call the experts at SERVPRO of Foxborough. Our extensive experience in the remediation of fire damage gives us an advantage when it comes to odor remediation. We will make it “Like it never even happened.”

What Does Certified Technicians Mean

10/18/2019 (Permalink)

IICRC ball logo IICRC ball logo

What Is IICRC Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a non-profit globally recognized governing body for the cleaning and restoration industry.  They set the standards we follow and it is their certifications that our technicians carry. When a technician obtains a program mitigation certificate from the IICRC, they are held to the highest standards. Not only does this keep industry standards high, but it also establishes a recognized global standard and that is why insurance agents and adjusters keep IICRC graduates on their preferred vendor's lists. Here are a few of the values the SERVPRO of Foxborough technicians are expected to uphold;

1. Respect

Technicians are taught that working with clients and staff that everyone treats respectfully can elevate the job site. It can also help bring out natural abilities and let inborn qualities shine.

2. Integrity

Valuing integrity, the expectation is that all graduating technicians will have strong ethical principles. Dealing honestly and upholding high values is important in developing an honorable reputation within the cleaning and restoration industry.

3. Responsibility

Once at a job, all IICRC technicians are expected to work as if the property were their own. This includes completing the job promptly and using the best tools available to finish the job.

4. Excellence

Service, leadership, and duty are all part of what the graduate is expected to bring to the office each day. Technicians are also taught to hold high standards in service, on the job and off.

5. Expertise

The IICRC continues to update their courses, incorporating new and improved tools and techniques to ensure standards, values and expertise remain at the highest level possible. Certification is a lifelong process of self-improvement and gaining professional knowledge. SERVPRO of Foxborough technicians must obtain 14 hours of education every four years.
The IICRC helps hold trained technicians of the cleaning and restoration industry to a high standard. That is the SERVPRO of Foxborough difference!